WebAppeal eBay's decision about a return or missing item for sellers. If you don't agree with our decision after we've stepped in to help resolve an issue between you and your buyer, you … WebWe’ll send an email to your Messages - opens in new window or tab with the subject line “Send the item back” with all the details of your return request. You’ll need to ship the item back before the date stated in this email. If you don’t ship the item back by that date, we may close your request and you will not receive a refund.
How to Return an Item on eBay If It
WebThere may be times when orders need to be canceled. Buyers can request a cancellation, but generally only sellers can cancel an order. eBay encourages sellers to accept a buyer's cancellation request as long as they haven't yet shipped the item. How to cancel an order: step-by-step guide When a seller can cancel an order circuit breaker rehabilitation
How to handle a return request as a seller eBay
WebJan 16, 2024 · The seller requests that you contact them or pay for the goods outside of eBay. Using eBay’s payment and communication system is the only way to make sure you’re covered by eBay’s money back guarantee and buyer’s protections. Additionally, paying for items off-platform goes against eBay’s policy and can result in your eBay account being … WebDec 17, 2024 · Call the number for instructions on how to return the item. 2. Hand the item back to your delivery person if you prefer. If you happen to be around when your mail carrier is making their deliveries, you can give the misdelivered piece back to them directly. Explain that it was delivered to the wrong address. WebSend an eBay shipping label. If the package meets the size requirements set by the return carrier, you can purchase a return shipping label through the return request and send it to … diamond coated drill bits lowe\u0027s